Privacy Policy

Introduction
At Star Travel & Tours (“we,” “us,” or “our”), we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, share, and safeguard your information when you visit our website https://www.startraveltour.com/ (the “Site”), use our travel-related services, or otherwise interact with us. By accessing or using our Site and services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

1. Information We Collect
We collect both personal and non-personal information when you interact with our Site and services.

1.1 Personal Information:
Personal information may include information that can identify you, such as:

  • Name, address, telephone number, and email address
  • Payment information (e.g., credit card details)
  • Passport information or other government identification numbers (for booking and travel documentation purposes)
  • Travel preferences, dietary restrictions, and unique assistance requests
  • Any other information you provide when you fill out forms, make inquiries, create an account, or book travel services through our Site

1.2 Non-Personal Information:
We may also collect non-personal information that does not directly identify you, such as:

  • Browser type, device information, and operating system
  • IP address or other unique identifiers
  • Pages viewed, links clicked, and the time spent on our Site
  • Location information derived from your IP address or device settings

2. How We Use Your Information
We use your information for various purposes related to our travel services and to enhance your user experience, including:

  • Service Provision: Processing of bookings, reservations, and payments; communicating travel confirmations and itineraries; and providing customer support.
  • Personalization: To remember your preferences, recommend travel packages, and tailor offers and content to your interests.
  • Communication: To send administrative information (e.g., booking confirmations, itinerary changes), marketing communications, newsletters, and promotional offers under applicable laws and your communication preferences.
  • Analytics and Improvements: To analyze usage patterns, improve our Site’s usability and functionality, develop new services, and enhance the overall quality of our travel offerings.
  • Legal Compliance and Security: To comply with applicable laws, respond to legal requests, enforce our agreements and policies, protect our rights and the rights of others, and ensure the security of our Site.

3. How We Share Your Information
We may share your information under the following circumstances:

  • Service Providers and Partners: We work with third-party suppliers, such as airlines, hotels, tour operators, payment processors, and technology providers, to fulfill your travel bookings and provide related services. We only share the information necessary for them to perform their services.
  • Legal Requirements and Protection: We may disclose your information when required by law, subpoena, or other legal processes, or if we believe such disclosure is necessary to protect our rights, safeguard your safety or that of others, investigate fraud, or respond to a government request.
  • Business Transfers: Your information may be transferred to the acquiring entity in the event of a merger, acquisition, restructuring, or sale of all or a portion of our assets.
  • With Your Consent: We may share your information for any other purpose disclosed to you at the time we collect the information or with your explicit consent.

4. Cookies and Tracking Technologies
We use cookies, web beacons, and other tracking technologies to collect information about your browsing activities on our Site. Cookies help us:

  • Recognize your device and remember your preferences.
  • Understand which pages are most frequently visited and enhance user experience.
  • Deliver tailored advertisements and measure the effectiveness of marketing campaigns.

You can manage your cookie preferences by adjusting your browser settings. Please note that disabling certain cookies may affect the functionality of our Site.

5. Data Retention and Security
We take reasonable measures to secure your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no data transmission or storage system is guaranteed to be 100% secure.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the retention period expires, we will securely delete or anonymize your information.

6. International Data Transfers
Your personal information may be transferred to and stored on servers located outside your country of residence, including in countries that may have different data protection laws. When we transfer data internationally, we take steps to ensure that your information receives an adequate level of protection and that transfers comply with applicable data protection laws.

7. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

  • Access, Update, or Delete: You can request access to the personal information we hold about you and ask to correct, update, or delete it.
  • Withdraw Consent: Where we rely on your consent to process your information, you may withdraw it at any time.
  • Opt-Out of Marketing Communications: You may opt out of receiving marketing emails by using the “unsubscribe” link within any marketing communication or by contacting us directly.

To exercise these rights, please use the information in the “Contact Us” section below to contact us. We may ask you to verify your identity before we can respond to your request.

8. Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy
Our services are not directed to children under 13 (or the relevant age of majority in your jurisdiction), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please get in touch with us so we can take appropriate steps to delete it.

10. Updates to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices, legal requirements, or other operational reasons. When we make changes, we will revise the “Last Updated” date at the top of this Policy. Your continued use of our Site and services after these changes are posted will be considered acceptance of the updated Policy.

11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please get in touch with us at:

Star Travel & Tours
Email: privacy@startraveltour.com
Mailing Address: 1031 Ives Dairy Road, Ste 228, Miami, FL 33179
Phone Number: +1-305-914-3767

We will make every effort to address your concerns and respond to your inquiries promptly.

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